If you change your mind
Because you pay at the door, you can still say no at every step until then.
Before the parcel leaves
Tell the advisor during the confirmation call. The request is cancelled and nothing is sent.
When the courier arrives
Refuse the parcel. You pay nothing and the courier takes it back.
After paying
If the pack arrives damaged or is not the product you ordered, write to info@ritmora.shop with the product and the mobile number used for the order. We pass on the distributor's answer.